Term And Conditions

Welcome to Steckefy, a premium metal and matte poster brand specializing in high-quality wall art products. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from Steckefy, you agree to comply with the terms mentioned below. If you do not agree with these terms, please do not use our website.

1. Acceptance of Terms

By using Steckefy, you agree to abide by these Terms & Conditions along with our Privacy Policy, Shipping Policy, and Refund Policy.

2. Use of Website

Eligibility:
You must be at least 18 years old or using the website under parental/legal guardian supervision.

Prohibited Activities:
You agree not to misuse the website for unlawful, fraudulent, abusive, or harmful activities.

3. Intellectual Property

All content on Steckefy including designs, graphics, logos, product images, branding, text, and website elements are the intellectual property of Steckefy and are protected under applicable copyright and trademark laws.

Content from the website may not be copied, reproduced, or used commercially without written permission.

4. Products & Custom Orders

Product Information:
We aim to display product colors, designs, and details as accurately as possible. However, slight variations may occur due to screen settings, lighting, or printing processes.

Custom Orders:
Customers uploading custom artwork or images confirm that they own the rights or have permission to use the uploaded content. Steckefy is not responsible for copyright or trademark violations caused by customer-submitted files.

We reserve the right to reject content that is offensive, illegal, or violates intellectual property rights.

5. Orders & Payments

Orders are confirmed only after successful payment.
Prices displayed on the website are in Indian Rupees (INR).
Steckefy reserves the right to cancel or refuse any order due to pricing errors, suspicious activity, or stock availability issues.

6. Shipping Policy

Processing Time:
Orders are usually processed within 1–3 business days.

Estimated Delivery Time:

Standard Shipping: 5–8 business days
Delivery timelines may vary depending on location, courier service, weather conditions, or unforeseen delays.

Shipping Coverage:
We currently ship across India.

Incorrect Address:
Steckefy is not responsible for delivery failures caused by incorrect or incomplete shipping information provided by the customer.

7. Cancellation Policy

Custom & Made-to-Order Products:
Customized or print-on-demand orders cannot be cancelled, modified, or refunded once production begins.

Non-Customized Products:
Cancellation requests are accepted only before the order has been shipped.

8. Returns, Replacements & Refunds

Returns or replacements are accepted only if:

The product arrives damaged
Wrong product is delivered
Product has a major manufacturing defect

To claim a replacement, customers must provide:

A clear unboxing video
Proof/photos of the issue
Complaint within 24 hours of delivery

Refunds or replacements are processed according to our Return & Refund Policy.

9. Limitation of Liability

Steckefy shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our products, website, or services.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes implies acceptance of the revised terms.